The role of emotional labor in English language teachers’ professional identity

Dürüst, Sena
This case study aimed to examine four English language instructors’ professional identities regarding their emotional experiences and emotional labor behaviors. The study was carried out in the Department of Foreign Languages at a foundation university in Turkey. Data were collected using semi-structured interviews and diary entries between December and April during the 2020-2021 academic year. The data were systematically organized, analyzed, and interpreted under emerging themes. The findings revealed that the participants experienced happiness, intimacy, caring, pride, love, hope, joy, empathy, satisfaction, enthusiasm, anger, boredom, sadness, disappointment, hopelessness, despair, worthlessness, and powerlessness arising from the level of student engagement, participation, and achievement at the classroom level. Emotions experienced at the institutional level were centered on interaction with administrators and colleagues, administrative support, teacher autonomy, job responsibilities, and institutional expectations that led to emotional experiences such as feeling worthy and supported, anxiety, fear, disappointment, anger, sadness, worthlessness, and guilt among the participants. Those emotions led the participants to constantly negotiate their instructional decisions and professional identities. In addition, it was revealed that emotional labor behaviors congruent and incongruent with teachers’ professional beliefs might also shape their perceptions of the profession and future selves as teachers. Within this scope, this study is expected to contribute relevant research in the field and provide guidance for the integration of teacher emotions, emotional labor, and professional identity in teacher education and professional development programs.


A Metasynthesis of Research on Foreign Language Teacher Identity in Turkey: Implications for Teacher Education
Taner, Gülden; Karaman, Abdullah Cendel (2013-12-01)
This study explores main areas of research and identifies patterns that help interpret current tendencies in the literature on aspects related to language teacher education. For this purpose, we report the outcomes of a metasynthesis of 44 studies related to teacher identity. Conceptually, the analysis is guided by how teacher identity is framed. The structured searches in relevant databases led to conducting a particular type of systematic review known as template analysis. As a result, based on the inter...
The role of classroom management efficacy, marital status, gender and teaching experience in predicting teacher burnout
Özdemir, Yalçın; Güneri, Oya; Department of Educational Sciences (2003)
The purpose of this study was to examine to what extend classroom management efficacy, marital status, gender, and teaching experience predict burnout among primary school teachers. Participants of this study were 523 (345 female, 178 male) teachers who completed inventories. The results of multiple regression analysis indicated that three dimensions of teacher burnout (Emotional Exhaustion, Depersonalization, Personal Accomplishment) were affected differently from four predictor variables. Findings indicat...
The impact of gender on foreign language speaking anxiety and motivation
Ozturk, Gokhan; Gürbüz, Nurdan (2012-05-12)
This study investigates the effect of gender on foreign language speaking anxiety and learner motivation. 225 female and 158 male pre-intermediate students participated in the study. Two questionnaires were administered to the participants, and randomly selected 19 students were also interviewed. According to the results of the quantitative data, female students demonstrated a higher level of foreign language learning motivation than male students. The results also showed that the female students get more a...
The Relationship between parent-child characteristics and child outcomes: mediator role of emotion-related socialization behaviors
Gölcük, Merve; Kazak Berument, Sibel; Department of Psychology (2020)
The purpose of the current study was to investigate the mediator role of emotion-related socialization behaviors (supportive and non-supportive reactions) in the relationships between child temperamental characteristics (anger/frustration and perceptual sensitivity), maternal personality traits (Agreeableness and Openness-to- experience), maternal autonomous-related self-construal and the child outcomes of emotion regulation and theory of mind. In addition, the study aimed to examine the cross-lagged relati...
The nature of the relationship between teaching concerns and sense of efficacy
Boz, Yezdan (2010-01-01)
This study examined the relationship between prospective teachers' concerns about their teaching and their beliefs about their sense of efficacy. Three hundred and thirty-nine prospective teachers participated in this study. Two instruments, the 'Teaching Concerns Checklist' and the 'Teachers' Sense of Efficacy Beliefs Scale', were used to elicit the participants' teaching concerns and their sense of efficacy. Canonical correlation analysis, conducted to explore the relationships between these two construct...
Citation Formats
S. Dürüst, “The role of emotional labor in English language teachers’ professional identity,” M.A. - Master of Arts, Middle East Technical University, 2021.