DEVELOPING A MEASUREMENT SCALE FOR EVALUATING PERCEIVED AFFECTIVE QUALITIES IN FLIGHT DECK DESIGN

2021-7-13
Güneş, Çiğdem
While traditional human factors approaches have focused on efficiency, usability, and safety, emerging approaches have also focused on product experience. There is a shift from a cognitive perspective to an affective one, which concerns promoting pleasure instead of just preventing design deficiencies. There has been a growing interest in affect and pleasure in such areas as engineering design, psychology, neuroscience, human factors, and industrial design. Human Factors/Ergonomics (HF/E) approaches in aviation generally focus on the system’s functional features like human performance, human error, workload, and situation awareness, without considering the emotional interactions. This thesis aims to contribute to the aviation area in terms of affective design by determining the affective dimensions of a flight deck design, proposing an evaluation scale for measuring the perceived affective qualities in a flight deck design. For this purpose, two different studies were conducted within the scope of this thesis. In the first study, interviews were conducted with the pilots by using the Repertory Grid Technique and Laddering Technique conjointly to elucidate how pilots evaluate a cockpit design. The findings led to developing a model for affective qualities in flight deck design. The second study aimed to design and verify a scale that measures the affective qualities in flight deck design. For this purpose, based on the previously designed model in the first study and with the items generated there, FlightDeck Affectiveness Rating Scale (F-ARS) was developed and conducted with the pilots. The scale consists of nine dimensions, namely, Pleasure, Comfort, Feeling in Control, Embodiment, Feeling of Being Supported, Sense of Familiarity, Feeling of Being in an Airvehicle, Appreciation of Design/er, and Feeling Safe.

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Citation Formats
Ç. Güneş, “DEVELOPING A MEASUREMENT SCALE FOR EVALUATING PERCEIVED AFFECTIVE QUALITIES IN FLIGHT DECK DESIGN,” Ph.D. - Doctoral Program, Middle East Technical University, 2021.