Public sector innovativeness and public values through information and communication technologies

Date

2019-01-01

Author

Cubuk, Ecem Buse Sevinc
KARKIN, NACİ
Yavuz, Nilay

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

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In public administration (PA) literature, there are a number of big questions regarding institutional and organizational factors. Competency formation, availability of resources and citizen empowerment [1] are among them. The importance of big questions must not rely on instrumentality; rather should focus on how and whether they have consequences and value for society [2]. The literature also questions "the paradox of publicness" [3, 4] by referring the "special status of public organization" claim of [5] and "publicness theory" of [6]. Given that public organizations have different characteristics with regard to operational processes and organizational structures operating in a particularized environment [7:6], they pursue different ends [5]. Replying to these big questions, we put forward public sector innovation (PSI) and co-creation of public values (PVs) as particularly important when contextual and conditional indicators are at the table. PVs and innovations in government may serve the government to reorganize PA as a whole through producing holistic and long-term strategies to enhance public service delivery system in a multi-actor-environment. For this we need a functional mediator, thus we employ information and communication technologies (ICTs). Through ICT-led tools, various and differentiated stakeholders can meet on a continuous base to frame the collective ground. For governments, ICTs may well be used to realize collaboration, coordination, and co-creation values that would alleviate some of the issues addressed via the big questions.

Subject Keywords

ICTs, Public values, Public sector innovation, Chen, YC

URI

https://hdl.handle.net/11511/36804

DOI

https://doi.org/10.1145/3325112.3325215

Conference Name

20th Annual International Conference on Digital Government Research (DGO

Collections

Department of Political Science and Public Administration, Conference / Seminar

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Citation Formats

E. B. S. Cubuk, N. KARKIN, and N. Yavuz, “Public sector innovativeness and public values through information and communication technologies,” presented at the 20th Annual International Conference on Digital Government Research (DGO, Mohammed Bin Rashid Sch Govt, Dubai, U ARAB EMIRATES, 2019, Accessed: 00, 2020. [Online]. Available: https://hdl.handle.net/11511/36804.