Attitudes of public bus drivers towards technology integration in the dashboard design

2008-10-17
Özer, Emine Nazlı
Töre Yargın, Gülşen
Erbuğ, Çiğdem
Integration of technological features, such as navigation and information displays, automation of manual controls and digitalization of displays, into the public bus can be promising in terms of providing solutions for the critical contextual problems of bus drivers, such as undesired interactions with passengers and increased cognitive workload caused by the necessity of checking time frequently for complying with the schedule. However, if these systems are not accepted by bus drivers, the solutions they provide become useless and they may even constitute critical threats for safety. Therefore, in this paper the aim is to investigate bus drivers' views towards technology integration in the bus, to provide technological functions, which correspond better to their needs. To achieve this aim, (1) drivers' attitudes towards general technology, (2) their attitudes towards current technology integration in the bus dashboard, and (3) degree of involvement with the current technological products were questioned with a structured questionnaire that was delivered to 30 respondents in interview format. The paper outlines the findings of the study by describing bus drivers' attitudes towards technology, identifying design features that lead to perception of technology in the dashboard, and making associations between the drivers' characteristics and their attitudes towards technology integration.
The Human Factors and Ergonomics Society Europe Chapter Annual Meeting, 15 - 17 Ekim 2008

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Citation Formats
E. N. Özer, G. Töre Yargın, and Ç. Erbuğ, “Attitudes of public bus drivers towards technology integration in the dashboard design,” presented at the The Human Factors and Ergonomics Society Europe Chapter Annual Meeting, 15 - 17 Ekim 2008, Soesterberg, Hollanda, 2008, Accessed: 00, 2021. [Online]. Available: https://hdl.handle.net/11511/81270.